FAQ

Frequently Asked Questions

Are your diamonds real?
Yes. We use 100% real lab-grown diamonds, identical to natural diamonds in chemical composition, durability, and brilliance.

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What materials do you use?
Our collections feature solid gold, lab-grown diamonds, and select pieces in gold-filled or sterling silver, depending on the design.

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Do you offer custom or made-to-order pieces?
Yes. Some pieces are made to order or customizable. Details are listed on individual product pages. For inquiries, please contact our Concierge.

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How do I know my size?
Sizing guidance is provided on product pages. If you need additional help, our Concierge is happy to assist.

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Do you offer permanent jewelry online?
No. Permanent jewelry is an in-person service only, offered by appointment or during select events.

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Can I return or exchange my purchase?
Due to the nature of fine jewelry, most pieces are final sale. Please review our Shipping & Returns page for full details.

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How can I contact you?
You can reach us through our Concierge page for personalized assistance.