Shipping & Returns

Shipping

Orders are carefully prepared and shipped within the timeframe noted on each product page.

  • Shipping rates are calculated at checkout

  • All fine jewelry orders are securely packaged

  • Tracking information is provided once your order ships

Please note that made-to-order or custom pieces may require additional processing time.

Returns & Exchanges

Due to the nature of fine jewelry:

  • All sales are final, unless otherwise stated

  • Custom, made-to-order, and permanent jewelry services are not eligible for returns or exchanges

We encourage you to review product details carefully and contact our Concierge with any questions before placing your order.

If your item arrives damaged or incorrect, please reach out within 48 hours of delivery so we can assist you promptly.